On-demand apps are getting highly popular when it comes to mobile app development. Several businesses have already opted for on-demand app development to deliver their services while others are making their way towards it. Owing to the advantages, it offers for both the service provider and the service seeker.
If you are also one of them looking to bring their business online with on-demand app development. This is high time, as people have been habitual in fulfilling their daily needs from the comfort of their homes thanks to on-demand apps.
In this piece of content, we are going to elaborate aspects, which are a must to know when it comes to on-demand app development. From the basic overview to reasons behind its increasing popularity to their functioning to must-have features and more. Almost everything will help you make an informed decision to build an on-demand mobile app for your business.
So, let’s start with
What is an on-demand app?
An on-demand app is a web and mobile app solution that works as a mediator between the customers and the providers. It lets customers buy products or services without wasting their time and energy from their home comfort. These apps enable buyers to schedule or receive required products and services immediately at their doorsteps. That’s why customers and businesses across industry verticals are looking for on-demand app solutions and on-demand app development, respectively.
Uber is one of the oldest on-demand apps that revolutionized the creation of on-demand mobile applications globally. Following this, Zomato for food delivery, Airbnb for accommodations and others entered the market and completely changed the way of buying products or services for human beings.
In today’s time, thousands of on-demand app development solutions are making their way to the market almost every day. And trying to change how products are bought and services are leveraged in their prospective sectors.
Why are on-demand mobile apps highly popular among customers?
Besides saving time and energy for customers, on-demand mobile apps are highly popular and in great demand for several other reasons, which are as follows.
Immediate Response/Instant Satisfaction
As the name suggests, users immediately turn to these on-demand applications when they need to buy products or services. Or at least they want instant communication with a company that can fulfil their service needs instantly. For a better understanding, with an on-demand food delivery application, users expect to get the delivery of their ordered meal as soon as possible. Whereas with a doctor on-demand app, they will seek advance booking of their consultation with the doctor.
Multiple Options at Best Prices
On-demand apps either serve the goals of a particular business/company or are launched as a marketplace. When it comes to a marketplace, customers can compare prices and offers from different suppliers. Also, they can check ratings for each company to make an informed decision to buy the best option available as per their needs.
An Ethical and Sustainable Business Option
On-demand apps play a vital role in the gig or shared economy. It is more eco-friendly in comparison to the traditional economy. For a better understanding, ridesharing services are a great example as they contain on-demand business characteristics. Also, it is a more sustainable business option when it comes to on-demand taxi apps.
Suitable for Different Industry Verticals
With the increase in gig workers globally, opportunities for on-demand services in almost every industry have increased significantly. On-demand apps in different genres like beauty salons, laundry, medicines, car wash and others prove increased on-demand app opportunities in various industries.
How does an on-demand service mobile app work?
To understand the working of on-demand service mobile apps, look at the listed points, which demonstrate its step-by-step working process.
- Registered customers place the request as per requirements.
- App connects them with the concerned service provider.
- Service provider checks the request and responds; accepting or rejecting it.
- If the request is accepted, payment is authorized.
- Service provider delivers the service in the least possible time.
- Customer confirms the delivery.
- Payment is deducted.
Must-Have Features to Include in Your On-demand app development project
Here is the list of features that are a must to consider and integrate if you plan on-demand app development for your business.
1. User registration
The inclusion of this feature will be based on your selected business model. If you are willing to create an Android/ iOS app for your business, you should provide this registration feature for your potential customers. On the other hand, if the app solution is going to be a marketplace, the availability of user registration and profile features should be for both the customers and the vendors.
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2. Filters and lists
It is a must to incorporate the feature if your business offers more than one product or service. Also, there is a need for an on-demand app solution as a marketplace. For a marketplace, you must include several filter options to conduct a filtered search whether of a company (location-wise), attributes of goods or services (for instance, filtering only vegan food offers, payment methods, and other parameters)
3. Vendor profile
An essential feature if your app solution is an on-demand marketplace and registers multi-vendors. With this feature, users can check the credibility of the business they are going to order products or services from and can access important details about the company.
4: Shopping cart
A most significant feature where the real business takes place between the customers and the business. It enables customers to move from research to the purchase of a service or product.
5: Payment gateway
The app should be integrated with multiple payment options so that customers can make payments for their purchase at their convenience, whether through credit or debit card, net banking, UPI, wallet or via cash on delivery method.
6. Map integration
This feature will let customers find the location of your business on a map or find companies offering on-demand services near the customers’ location.
7. Real-time tracking
This feature enables users to track their package in terms of the current location and get to know about the estimated delivery time.
8. Ratings and reviews
The inclusion of this feature is beneficial for both business models. If the rating system is developed for an on-demand marketplace, it will allow customers to write messages for each vendor. In the case of an on-demand app solution for a business, users can place reviews to share their experience with the provided service.
9. Push notifications
This is the best feature to retain customers to the app, availing them with messages for discount offers, schemes, news and other associated benefits.
How to Create an On-Demand App?
If you have decided to create an on-demand app for your business, you need to consider the following steps for successful on-demand app development.
1. Understand customer needs
Research what potential customers are looking for. And how can you make it available in the simplest manner possible?
2. Analyse existing solutions
On-demand app market is quite competitive, so you should look for the features and functionalities already available applications are offering. You should look for gaps and loopholes. Your app solution can fill and do better than the competitors.
3. Choose a development partner
If you are looking for an on-demand app development company, consider the one with expertise in your preferred niche. For example, suppose you want to build an on-demand grocery app. In that case, you should consider approaching an experienced on-demand grocery app development company with grocery apps in its app portfolio.
4. Determine your features list
While conducting market research, you should prepare the list of features or features set you want to offer in your on-demand app solution. Also, the app must feature a few unique features which offer convenience and let your app stand out from the competition.
5. Create an MVP
MVP development is a must when entering a highly competitive market. It provides an edge over the competition. Once the MVP is launched, you can gather customer feedback and, based on such insights, can continue development and improvement to your mobile application.
6. Think about future updates
Once on-demand app development is completed, you should also consider the application’s future updates besides improvements. But one thing always be in mind, first test and validate each idea before proceeding to its technical realisation.
This is all about on-demand app development. Hope you get all the information to initiate your on-demand app development project and launch it as a finished product in the market. For more such informative content, please stay connected with us.